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Latin America

In recent years, Latin America has become one of the emerging market regions of global services. In 2014, service exports reached USD 171.290 million, a result of a compound annual growth rate of 12%. In addition, a number of leading multinational companies have set up captive centeres in several countries of Latin America, such as IBM Global Services, Accenture, HP/EDS Services, Capgemini, TCS, Wipro and Infosys. The region has valuable competitive advantages, including: skilled human resources, competitive labor costs, modern infrastructure, specialization in certain sectors, time zone similar to United States and close to Europe, as well as cultural affinities with the main services...